He criticizes his second vision, the Silicon Valley vision of software eating the world. But where I live (Wichita, Kansas), Uber is actually better than the co

He criticizes his second vision, the Silicon Valley vision of software eating the world. But where I live (Wichita, Kansas), Uber is actually better than the conventional taxi services. As in, when uber was temporarily shut down in Kansas and I tried to call a conventional taxi to my home, I waited over half an hour, it never showed up, and I had to cancel. So the second vision resonates with me, and I don't even live in Silicon Valley. What am I missing? Edit: It's not just one anecdote. TO quote the OP: > We started with music and publishing. Then retailing. Now we're apparently doing taxis. Yes, and software has made each of these better. The vision of software improving the world seems to actually be working.