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The amount of comp you get for small shit (e.g. broken light, no recline, no IFE/wifi) is largely dependent on your status. A no-status member might maybe get 5
by ngoel36 11y ago
The amount of comp you get for small shit (e.g. broken light, no recline, no IFE/wifi) is largely dependent on your status. A no-status member might maybe get 500 miles on United, where as a Global Service might get up to 10K+ (depending on severity)
- SeoxyS 11y agoDo you have to request the comp? I've never been offered compensation for the often broken entertainment system, wifi, or power (as UA Gold).
- ngoel36 11y agoThey will often send you emails where you have to complete a form/survey to get the offer. I usually request the comp. You can call in or email - if you're 1K / GS, there are dedicated email addresses with 24 hr response