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>>> In turn, and somewhat unsurprisingly, TfL appear to be excusing themselves from blame. Well what did you expect? Due to the nature of Apple Pay, it is lite

by vilmosi 11y ago

>>> In turn, and somewhat unsurprisingly, TfL appear to be excusing themselves from blame. Well what did you expect? Due to the nature of Apple Pay, it is literally impossible for TFL to match the fares. They also warn against it. On their dedicated Apple Pay page. What more do you want? There's nothing to apologise for.

cnvogel 11y ago
For completeness: https://tfl.gov.uk/fares-and-payments/contactless/other-methods-of-contactless-payment/apple-pay https://tfl.gov.uk/fares-and-payments/contactless/other-meth... ---- QUOTE ---- Always use the same device If you use Apple Pay on more than one device, for instance when the same payment card is linked to both an iPhone and an Apple Watch, make sure to choose one device and use the same one every time you travel, to: Avoid incomplete journeys Benefit from daily and weekly capping Please be aware that you might receive payment notifications on all your devices, regardless of which one was used for touching in or out. Watch out for card clash If you keep a contactless payment or Oyster card in your phone case, you should remove it before using your iPhone to touch in and out. If you don't, you could pay for your travel with a card you did not intend to pay with.
- zelos 11y ago
  I think the bigger problem is this: 1. Open Passbook on your iPhone - before boarding a bus or tram/as you approach a gateline. 2. Place your finger on Touch ID to authorise the upcoming payment. 3. Touch it on a yellow card reader within 1 minute I can't see people doing that in a busy tube station when you can just wave your card at the reader instead.
shkkmo 11y ago
Sounds like bad UX to me...
- vilmosi 11y ago
  How so?
BlackFly 11y ago
Well if Apple Pay stored the PAN instead of creating a token it would work exactly as people expect. What they expect is that they are adding their bank card to their phone, not that they are creating a new card. Of course the PAN isn't stored because unfortunately due to the lack of EMV ubiquity, the secrecy of the PAN is still considered important. The point is, for a customer of a business who does nothing dishonestly, it is not acceptable that you pay more than necessary twice because of some obscure technical limitation that wouldn't happen if TFL just used paper tickets.
- vilmosi 11y ago
  >>> Well if Apple Pay stored the PAN instead of creating a token it would work exactly as people expect. Apple Pay does have a PAN. It stores a unique device ID not tied to a card which is sent for every request. So it does work as people expect. The problem is people using TWO DEVICES and are seen as two people. >>> The point is, for a customer of a business who does nothing dishonestly, it is not acceptable that you pay more than necessary twice because of some obscure technical limitation that wouldn't happen if TFL just used paper tickets. You can still use paper tickets...

by vilmosi 11y ago

cnvogel 11y ago

For completeness: https://tfl.gov.uk/fares-and-payments/contactless/other-methods-of-contactless-payment/apple-pay https://tfl.gov.uk/fares-and-payments/contactless/other-meth... ---- QUOTE ---- Always use the same device If you use Apple Pay on more than one device, for instance when the same payment card is linked to both an iPhone and an Apple Watch, make sure to choose one device and use the same one every time you travel, to: Avoid incomplete journeys Benefit from daily and weekly capping Please be aware that you might receive payment notifications on all your devices, regardless of which one was used for touching in or out. Watch out for card clash If you keep a contactless payment or Oyster card in your phone case, you should remove it before using your iPhone to touch in and out. If you don't, you could pay for your travel with a card you did not intend to pay with.

zelos 11y ago
I think the bigger problem is this: 1. Open Passbook on your iPhone - before boarding a bus or tram/as you approach a gateline. 2. Place your finger on Touch ID to authorise the upcoming payment. 3. Touch it on a yellow card reader within 1 minute I can't see people doing that in a busy tube station when you can just wave your card at the reader instead.

shkkmo 11y ago

Sounds like bad UX to me...

vilmosi 11y ago
How so?

BlackFly 11y ago

Well if Apple Pay stored the PAN instead of creating a token it would work exactly as people expect. What they expect is that they are adding their bank card to their phone, not that they are creating a new card. Of course the PAN isn't stored because unfortunately due to the lack of EMV ubiquity, the secrecy of the PAN is still considered important. The point is, for a customer of a business who does nothing dishonestly, it is not acceptable that you pay more than necessary twice because of some obscure technical limitation that wouldn't happen if TFL just used paper tickets.

vilmosi 11y ago
>>> Well if Apple Pay stored the PAN instead of creating a token it would work exactly as people expect. Apple Pay does have a PAN. It stores a unique device ID not tied to a card which is sent for every request. So it does work as people expect. The problem is people using TWO DEVICES and are seen as two people. >>> The point is, for a customer of a business who does nothing dishonestly, it is not acceptable that you pay more than necessary twice because of some obscure technical limitation that wouldn't happen if TFL just used paper tickets. You can still use paper tickets...