I've been running BugMuncher (http://bugmuncher.com http://bugmuncher.com) for about 4 years now, it captures user's browser/os info, path through the site, and

I've been running BugMuncher (http://bugmuncher.com http://bugmuncher.com) for about 4 years now, it captures user's browser/os info, path through the site, and allows them to include a highlighted screenshot of the webpage.