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If your computer is behaving in this manner, the cause is most likely broken hardware, not a design defect. The only solution is to take your laptop to an Apple
by ggreer 11y ago
If your computer is behaving in this manner, the cause is most likely broken hardware, not a design defect. The only solution is to take your laptop to an Apple store for diagnosis and repair.
I've had the 12" MacBook since its release in April. I use it as my main development machine. I have no problems with Skype, Hangouts, WebRTC video chats, etc. I've had exactly one overheat warning, and it was completely understandable. I was outside, in 90ºF weather, and my laptop was in direct sunlight. I maxxed-out the CPU cores for too long. OS X warned me that performance was reduced and, "Closing Google Chrome may help cool your Mac down." That's it. No data loss. No suspending to RAM. I ignored the warning and my laptop worked fine.
Hundreds of thousands of people use the same Apple hardware in the same way. If Hangouts or Skype reliably caused these problems on the MacBook, tens of thousands would be complaining. Instead, we just get a few isolated cases. Curiously, they don't seem to troubleshoot by checking Activity Monitor, Intel Power Gadget[1], etc.
Every time I've managed to troubleshoot with someone who complained about these sorts of issues, the cause has been an overlooked (or deliberately unmentioned) hardware issue. For example: Someone posted a video of their extremely slow MacBook[2]. I helped him troubleshoot, and it eventually came to light that the laptop had been dropped, bending the frame. It was so bad that the heatsink had been separated from the CPU! It's amazing that the machine ran at all. The video is a testament to Apple's design and engineering, not an indictment of it.
Now when I hear about supposed design issues in popular hardware, my explanations weight toward "clueless/disingenuous user" and away from "design defect." Both happen, but the former is much more common than the latter.
1. https://software.intel.com/en-us/articles/intel-power-gadget-20 https://software.intel.com/en-us/articles/intel-power-gadget...
2. https://www.youtube.com/watch?v=0FF_iYZg5oU https://www.youtube.com/watch?v=0FF_iYZg5oU
- deleted 11y ago[deleted]