If you consider meetings as one-way communication then I understand that you think it is a waste of time. But if you are trying to understand what a non-technic

If you consider meetings as one-way communication then I understand that you think it is a waste of time. But if you are trying to understand what a non-technical customer actually needs, then a ten minute meeting might save you a hundred emails and a lot of grievances in the end. To write effective emails, you need to have a common language, which is missing more often than some people realize.