While it certainly comes off as demanding, I think it's important to remember that English is not necessary the OP's first language. "Never attribute to malice

While it certainly comes off as demanding, I think it's important to remember that English is not necessary the OP's first language. "Never attribute to malice that which is adequately explained by stupidity." Note: "Stupidity" is obviously not the correct word for this situation, but the quote is still relevant.