Homejoy customer here. For me, they succeeded in making home cleaning accessible to a guy in his early 30s who clicked a few buttons past a Facebook ad to sched

Homejoy customer here. For me, they succeeded in making home cleaning accessible to a guy in his early 30s who clicked a few buttons past a Facebook ad to schedule 2x/mo cleaning - a big stress reliever and quality of life improver. I never used a cleaning service prior to Homejoy. Where they failed was in providing an adequate supply of cleaners (no one available for weeks on occasion) and last-minute cancellations without substitutes. Never did a cleaner solicit me to hire direct, but I DO think Homejoy should leave their customers with a way to reach the cleaners I did like for rehiring. Why not, after all?