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As a former customer (have not used in years), I actually felt uncomfortable with the cleaners. Not because of anything they did, but because you could just tel
by jimjamjim 11y ago
As a former customer (have not used in years), I actually felt uncomfortable with the cleaners. Not because of anything they did, but because you could just tell they were low income and being paid very little by Homejoy (I think less than $15/hr). It didn't feel right, and I stopped using them in part because of that.
- ggreer 11y agoSo then they didn't get paid and you didn't get a clean home? That seems like a loss for both parties. Also, Homejoy let you tip, with 100% of that money going to the cleaner(s). I usually gave the cleaners a 20% tip.
- jimjamjim 11y agoI would pay more for a professional cleaner. I have no idea what the experience level of the average Homejoy cleaner is but I had very mixed experiences when I used them.
- ggreer 11y agoAh, that objection (varying quality) is more understandable. I didn't have a single bad experience. The level of cleaning was the same as other services.
- ryandrake 11y agoYou felt uncomfortable that they made less than $15/hr and solved that by making sure they never got any business from you again?
- jimjamjim 11y agoNot just that. Uncomfortable with Homejoy's relationship with the cleaners. From everything I read, including Glassdoor reviews from the cleaners it sounded toxic and demeaning.
- radmuzom 11y agoIt's unlikely that the cleaners will never clean again. They will just not be using a "tech" company as the middleman.
- DiabloD3 11y agoI actually have to agree with this. If you're uncomfortable around low income (also, when the fuck did $15/hr become low income?) people, then isn't really your fault, not theirs?
- nicholas73 11y agoWhy don't you just tip them then?