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I really loved the idea, and maybe I'm just being cheap, but no way I was going to pay $250+ a month to have my 1296 sq ft house cleaned. That's a $150/month v

I really loved the idea, and maybe I'm just being cheap, but no way I was going to pay $250+ a month to have my 1296 sq ft house cleaned. That's a $150/month value at market rates in my area. $100/month for a bit of convenience was not worth it at all to me.

pdabbadabba 11y ago
I had the same experience. I signed up but, when it came time to actually make a reservation I did some comparison shopping and found many cheaper alternatives. I think Homejoy's main challenge is simply the vast pool of available labor out there, much of which is also bonded and insured, like Homejoy, and that is already quite accessible to customers. The added layer of technological ease that Homejoy brought to the table was welcome, but ultimately not worth too much monetarily. For me, the real barrier to hiring a home cleaning service is the awkwardness and trust problems of having a stranger cleaning my house. And the technological mediation that Homejoy and similar services provide actually heighten this feeling of alienation, if anything. To make matters worse, I then got an almost comically confrontational phone call from a Homejoy rep demanding to know why I hadn't completed my booking. This is probably an isolated case (maybe the rep was just having a bad day?), but it certainly didn't make me feel like I was missing out on much--all the more so since this experience was so at odds with the rest of the Homejoy brand.
reagency 11y ago
Is your market rate using legal taxpaying workers?
deleted 11y ago
[deleted]
- pyrrhotech 11y ago
  I live in Hayward
  - deleted 11y ago
    [deleted]
dhaivatpandya 11y ago
This is an incredibly important point. We often imagine that the price of convenience is pretty high, but more often than not, the markets we serve turn out to be incredibly price conscious. Sure, there are sections of the socioeconomic pyramid that will pay a strong premium for even marginally better, smoother service but the majority of the pyramid (a surprisingly large majority) will not pay such a premium.

pdabbadabba 11y ago

I had the same experience. I signed up but, when it came time to actually make a reservation I did some comparison shopping and found many cheaper alternatives. I think Homejoy's main challenge is simply the vast pool of available labor out there, much of which is also bonded and insured, like Homejoy, and that is already quite accessible to customers. The added layer of technological ease that Homejoy brought to the table was welcome, but ultimately not worth too much monetarily. For me, the real barrier to hiring a home cleaning service is the awkwardness and trust problems of having a stranger cleaning my house. And the technological mediation that Homejoy and similar services provide actually heighten this feeling of alienation, if anything. To make matters worse, I then got an almost comically confrontational phone call from a Homejoy rep demanding to know why I hadn't completed my booking. This is probably an isolated case (maybe the rep was just having a bad day?), but it certainly didn't make me feel like I was missing out on much--all the more so since this experience was so at odds with the rest of the Homejoy brand.

reagency 11y ago

Is your market rate using legal taxpaying workers?

deleted 11y ago

[deleted]

pyrrhotech 11y ago
I live in Hayward
- deleted 11y ago
  [deleted]

dhaivatpandya 11y ago

This is an incredibly important point. We often imagine that the price of convenience is pretty high, but more often than not, the markets we serve turn out to be incredibly price conscious. Sure, there are sections of the socioeconomic pyramid that will pay a strong premium for even marginally better, smoother service but the majority of the pyramid (a surprisingly large majority) will not pay such a premium.