Depends upon country+. I know of a few European ones where this is the case. Check for your country (several people have posted the UK government's summary of U

Depends upon country+. I know of a few European ones where this is the case. Check for your country (several people have posted the UK government's summary of UK legislation already). One often has to specify the actual law that the company is breaking for things like this before the business acts in accordance with the law. In one place I've had someone try to bill me for the ice and lemon in the jug of tap water (with no prior indication that they would be doing so). So yeah lot's of places will try to break this law. EDIT + and if you're actually a customer of the business...