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The start-up chronicles: Learning to listen to unpleasant truths
- dennykmiu 17y agoMy own experience is that entrepreneurship is a character flaw. Entrepreneurship is not something that can be rationalized and easily explained away. Entrepreneurship is a deep desire to create and destroy at the same time. It requires simultaneous distain for authorities and respect for past artisans. In fact, if I thought there was a cure, I would have taken the blue pill. Therefore if one could accept entrepreneurship as what it really is, then there is a much less immediate need for acceptance and validation (except in the marketplace). The end result is that entrepreneurs would have a very different perspective on listening to unpleasant truth, that rejection is not an undesirable and unavoidable side product, but in fact part of the journey.
- Mz 17y agoBill Gates has said something like "Your unhappiest customers are your best sources of learning."
- johnl 17y agoIt all else fails he can always ask the customer. Just phone the sucker up and start a discussion instead of guessing what they want.