Yes! I admin my parents' computers and after trying to explain which 'update' windows are genuine, I realised that there just isn't a good way to tell them apar

Yes! I admin my parents' computers and after trying to explain which 'update' windows are genuine, I realised that there just isn't a good way to tell them apart. Silent auto-updates are really the right way to go for non-techies. Even the post-upgrade 'announcement' popups are confusing. For instance, I've installed Ghostery on their computers and the 'ghostery has been updated' popup is just confusing for them, leading to confusion and phone calls to me. Flash also doesn't seem to auto-update for them, despite me setting it up. I don't understand it either, as they turn off & on the machine regularly. Why can't Adobe get this right?