I think that "never had more than 5 users" is really the center of the problem. Exactly. Start with the potential customers and figure out what problem they ne

I think that "never had more than 5 users" is really the center of the problem. Exactly. Start with the potential customers and figure out what problem they need to be solved, and then figure out a way to solve it. Then you go to them an show them a mockup of your solution. So for getpowerhelp, ask people in the complaint line down at the power company if they would use this app, and show them a mockup on a tablet, and collect an email. Or ask people waiting in line at the Western Union office if they would use transfercorp instead, and show them mockups. The screenshots or mockups would only take a few hours to make, and you might find that the people in line at the power company really just want to get in someone's face and scream, not fill in a form, and the people at Western Union need to send cash, so an app won't help them. Those are questions it would be great to get answered before you invest too much time building anything.