I don't work for and do not have any affiliation with Leadpages, but I have had customers use Leadpages in the past, and have never had a problem with them at a

I don't work for and do not have any affiliation with Leadpages, but I have had customers use Leadpages in the past, and have never had a problem with them at all. In fact, I have found their service very helpful and the overall product very nicely designed. There are three issues I see with your complaint. First, if you had already subscribed a year ago, and didn't like the service, why would you sign up for a 2 year package again? At least if you believed they had improved their service test it for a few months before going all in with a long-term agreement. Second, not sure which plan you signed up for, but I know with their advanced plans you can upload your own templates to use. Third, while I will somewhat agree with you that this could probably be handled differently from their side, limiting you to one refund seems somewhat fair to me. Look at it from a service provider perspective. What if every customer signed up for a long-term contract to get the discounted pricing, used the service for 30-days, generated the leads they wanted, and canceled with a refund. Then a few months later signed up again, generated some more leads over 30 days, and canceled again with a refund. The company would never make any money. Unfortunately there is an opportunity to game the system, so limiting the total number of refunds is an appropriate measure for them and I can understand why they do it.