Yep, Sidekiq is my full-time job. I choose to sell a closed-source product rather than support. Selling support means I would be incentivized to provide poor

Yep, Sidekiq is my full-time job. I choose to sell a closed-source product rather than support. Selling support means I would be incentivized to provide poor documentation and/or make it complex/hard to setup/manage. Instead a recent customer called my wiki documentation "the best and most extensive" he'd ever seen.