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What steps would you go through if you lost the passwords to either the domain registrar or the AWS account? How does the account recovery work? Usually it rel
by syllogism 11y ago
What steps would you go through if you lost the passwords to either the domain registrar or the AWS account? How does the account recovery work?
Usually it relies on ownership of some third account, e.g. email. Okay, what's the recovery process for the email account? Receiving an SMS to a particular phone number? Okay, what's the recovery process for that phone number? What's the process to get the phone number redirected?
At some point you're going to end up being able to ring up a number and tell someone a name, address, date of birth etc. Best case you ring up and they say okay we'll mail you something. Or they make you come in person and sign.
Customers lose credentials constantly, and won't tolerate being told that this means their account is unrecoverable. So there is almost always another way.