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Anecdotal information: I run my own mail server and manage a number of small business clients who have mail servers. Email trust is getting more and more tedi
by raintrees 11y ago
Anecdotal information:
I run my own mail server and manage a number of small business clients who have mail servers. Email trust is getting more and more tedious.
Recently I was resolving a domain registrar issue with Network Solutions. They required forms filled out and signed, a copy of a utility bill from my client, a copy of my ID...
I bundled up everything and emailed them the scans. I contacted them 5 business days later, they claim to never have received it.
I sent it again while I had a rep on the phone, it went into their spam hole, probably due to size of attachment.
They helpfully suggested I get a GMail account to send the same message.
They are my registrar, they host my DNS, including my MX record. I have an spf record...
I thought it was pretty farcical, and a sad statement of digital trust/authenticity.
Some of my clients are giving up and just going with the flow, I have had several conversions to Google/Microsoft cloud-hosted solutions for email...
- arihant 11y agoAn spf record only helps preventing emails sent from phishing servers. It is inherently meaningless to spam filters if the trust with the domain owner itself is misplaced.
- blfr 11y agoTrue but if they're raintrees' registrar, they should already be able to connect the domain with the person/company who registered it.