5 ms·

Why?

• noir_lord 11y ago
  A reasonable question For me :- * Excellent reliability (no unscheduled downtime in 6 years from 3 to at one point more than a dozen nodes) * Excellent hardware - when I've benchmarked real production systems on Linode on a $/perf ratio beats DO hands down * Excellent support - tickets are generally answered in under 30 minutes and staff are knowledgeable * It just works(TM) * Straightforward interface and pricing * Rock solid network, like bulletproof * I trust them (after 6 years of the above they have earned it)
  • threeseed 11y ago
    For me: a) Average reliability - had numerous incidents at their London and Fremont DCs. And the complete inability to tell me what was happening in a timely manner was pretty unacceptable. b) Average support - they will answer the simple questions very quickly. But anything reasonably complex they will actually not bother responding at all.
    • jebblue 11y ago
      It's been sweet sailing for me for years, maybe you should try one of their other datacenters instead of complaining about Fremont. Edit: Their support is top of the line.
      • Gigablah 11y ago
        "maybe you should try one of their other datacenters instead of complaining about Fremont" Wow, just wow.
        • sillygoose 11y ago
          - Hey, the ship is on fire! - It's been smooth sailing for me. Maybe you should move to a part that's *not* on fire, instead of complaining about the part that is!