3 ms·
Somebody needs to tell them the secret to 80% fewer grammatical errors :) It seems their SDK makes it easier for people to submit feedback directly from the ap
by christop 11y ago
Somebody needs to tell them the secret to 80% fewer grammatical errors :)
It seems their SDK makes it easier for people to submit feedback directly from the app, rather than complaining on the app store, i.e. fewer negative reviews (and maybe fewer reviews in general).
One alternative I've seen used for additionally increasing the number of positive reviews is to prompt the user whether they like the app. If they say "No", they're asked to provide feedback, but only if they say "Yes" are they redirected to the app store to rate the app.
- kamilszybalski 11y agoWe've integrated the latter method you've mentioned into several apps with outstanding results. We can all thank Circa for that one - https://medium.com/circa/the-right-way-to-ask-users-to-review-your-app-9a32fd604fca https://medium.com/circa/the-right-way-to-ask-users-to-revie...
- christop 11y agoGreat article. Thanks!
- vitd 11y agoSome users (myself included) really dislike apps that ask them for a review. It's like a needy child asking for validation after everything they do. If I want to review your app, I will. If I don't I won't. But if you nag me about it (even if you only ask me once), I'll probably be inclined to write you a bad review. Also in this category are online stores that want you to rate everything you've purchased or rate your experience after buying a box of paper clips or other similar nonsense.