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'using In-App Feedback results in an immediate 80% less negative reviews'
by infogulch 11y ago
'using In-App Feedback results in an immediate 80% less negative reviews'
- wldcordeiro 11y agoThis is really just a way to divert people away from store reviews to in-app the complaints don't really decrease it just sends them elsewhere, somewhere that won't negatively affect the public perception of your app as much.
- infogulch 11y agoTrue, but if you really do just want your bug fixed and are willing to go back and forth with the developers about it, an app store review is one of the worst possible mediums to do that in.
- wldcordeiro 11y agoYeah, but the majority of people that experience a bug and give a negative app store review have no intention of having a back and forth with the developer over a bug, they just want to voice their frustration with the app and continue. More often than not they've uninstalled the app too so the OP's solution makes sense for the group of users you're referring to while minimizing the damage the group who only care to voice their frustrations can do.
- LanceH 11y agoThe author is so busy not telling us what was promised in the headline. It isn't even a matter of setting up the story, it's a deliberate effort to avoid the main point. I neither like nor understand this style of writing and HN's affinity for it.
- benologist 11y agoHN's affinity for marketing like this is an illusion, most company blogs only get submitted by employees and front paged with manipulated votes.