3 ms·

I disagree, Linode is much superior than DO. I can trust to DO only fault-tolerant services when to Linode I can trust any kind of service to run.

exacube 11y ago
Why?
- noir_lord 11y ago
  A reasonable question For me :- * Excellent reliability (no unscheduled downtime in 6 years from 3 to at one point more than a dozen nodes) * Excellent hardware - when I've benchmarked real production systems on Linode on a $/perf ratio beats DO hands down * Excellent support - tickets are generally answered in under 30 minutes and staff are knowledgeable * It just works(TM) * Straightforward interface and pricing * Rock solid network, like bulletproof * I trust them (after 6 years of the above they have earned it)
  - threeseed 11y ago
    For me: a) Average reliability - had numerous incidents at their London and Fremont DCs. And the complete inability to tell me what was happening in a timely manner was pretty unacceptable. b) Average support - they will answer the simple questions very quickly. But anything reasonably complex they will actually not bother responding at all.
    - jebblue 11y ago
      It's been sweet sailing for me for years, maybe you should try one of their other datacenters instead of complaining about Fremont. Edit: Their support is top of the line.
      - Gigablah 11y ago
        "maybe you should try one of their other datacenters instead of complaining about Fremont" Wow, just wow.
        sillygoose 11y ago
        - Hey, the ship is on fire! - It's been smooth sailing for me. Maybe you should move to a part that's *not* on fire, instead of complaining about the part that is!
threeseed 11y ago
Could not disagree more. I would NEVER run anything serious on Linode. They have a long history of withholding information from customers in the face of security incidents and outages. The last time they were hacked I found out from Reddit that it happened and even when they bothered to tell me they failed to say (a) what actually happened or (b) what steps they took to prevent it occurring again. And many, many outages had information communicated on the IRC hours before website was updated. It is the culture and professionalism that differentiates one VPS provider from another. Linode gets a massive thumbs down for me.
- riquito 11y ago
  Their blog answer most of your questions. https://blog.linode.com/2013/04/16/security-incident-update/ https://blog.linode.com/2013/04/16/security-incident-update/ You can't prevent 0 days, and the informations hacked were encrypted.
  - threeseed 11y ago
    Remember that was the 2nd or I believe 3rd time the same management UI was hacked. And that post was done days after the incident occurred e.g. http://www.webhostingtalk.com/showthread.php?p=8646073 http://www.webhostingtalk.com/showthread.php?p=8646073 The issue here is not the 0 days occurred but how you deal with them and what systems you have in place to prevent them. Linode has consistently been sloppy at notifying customers and their auditing systems are/were clearly inadequate since their positions changed over the few days. Sure their data is encryptable but if you are sloppy about the process you're likely pretty sloppy about the implementation. It's trivial to decrypt data if you haven't encrypted it properly.
Lazare 11y ago
Clearly you haven't tried using their Fremont data centre. It's been terrible for years. And it's not like you have a lot of choices when it comes to Linode data centre. I'm sure your experience has been good, but there's a huge swathe of ex-Linode customers with pretty negative memories.
- jebblue 11y ago
  I use two of their datacenters, not Freemont, the two I use are fantastic. Linode is exceptional.
- EugeneOZ 11y ago
  Yes, I saw their stats of Fremont DC (in linode forum) and decided to not use it. London DC is most stable by my experience.

exacube 11y ago

Why?

noir_lord 11y ago
A reasonable question For me :- * Excellent reliability (no unscheduled downtime in 6 years from 3 to at one point more than a dozen nodes) * Excellent hardware - when I've benchmarked real production systems on Linode on a $/perf ratio beats DO hands down * Excellent support - tickets are generally answered in under 30 minutes and staff are knowledgeable * It just works(TM) * Straightforward interface and pricing * Rock solid network, like bulletproof * I trust them (after 6 years of the above they have earned it)
- threeseed 11y ago
  For me: a) Average reliability - had numerous incidents at their London and Fremont DCs. And the complete inability to tell me what was happening in a timely manner was pretty unacceptable. b) Average support - they will answer the simple questions very quickly. But anything reasonably complex they will actually not bother responding at all.
  - jebblue 11y ago
    It's been sweet sailing for me for years, maybe you should try one of their other datacenters instead of complaining about Fremont. Edit: Their support is top of the line.
    - Gigablah 11y ago
      "maybe you should try one of their other datacenters instead of complaining about Fremont" Wow, just wow.
      - sillygoose 11y ago
        - Hey, the ship is on fire! - It's been smooth sailing for me. Maybe you should move to a part that's *not* on fire, instead of complaining about the part that is!

threeseed 11y ago

Could not disagree more. I would NEVER run anything serious on Linode. They have a long history of withholding information from customers in the face of security incidents and outages. The last time they were hacked I found out from Reddit that it happened and even when they bothered to tell me they failed to say (a) what actually happened or (b) what steps they took to prevent it occurring again. And many, many outages had information communicated on the IRC hours before website was updated. It is the culture and professionalism that differentiates one VPS provider from another. Linode gets a massive thumbs down for me.

riquito 11y ago
Their blog answer most of your questions. https://blog.linode.com/2013/04/16/security-incident-update/ https://blog.linode.com/2013/04/16/security-incident-update/ You can't prevent 0 days, and the informations hacked were encrypted.
- threeseed 11y ago
  Remember that was the 2nd or I believe 3rd time the same management UI was hacked. And that post was done days after the incident occurred e.g. http://www.webhostingtalk.com/showthread.php?p=8646073 http://www.webhostingtalk.com/showthread.php?p=8646073 The issue here is not the 0 days occurred but how you deal with them and what systems you have in place to prevent them. Linode has consistently been sloppy at notifying customers and their auditing systems are/were clearly inadequate since their positions changed over the few days. Sure their data is encryptable but if you are sloppy about the process you're likely pretty sloppy about the implementation. It's trivial to decrypt data if you haven't encrypted it properly.

Lazare 11y ago

Clearly you haven't tried using their Fremont data centre. It's been terrible for years. And it's not like you have a lot of choices when it comes to Linode data centre. I'm sure your experience has been good, but there's a huge swathe of ex-Linode customers with pretty negative memories.

jebblue 11y ago
I use two of their datacenters, not Freemont, the two I use are fantastic. Linode is exceptional.
EugeneOZ 11y ago
Yes, I saw their stats of Fremont DC (in linode forum) and decided to not use it. London DC is most stable by my experience.