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What's the backend? How do they connect with the hotel systems? Personally negotiating with hotels (something my former employer/now owned by Expedia spent a fo
by coldcode 11y ago
What's the backend? How do they connect with the hotel systems? Personally negotiating with hotels (something my former employer/now owned by Expedia spent a fortune on) seems hard to scale.
- davecyen 11y agoGreat point, and you're right - personally negotiating with hotels is hard to scale. Our customers really like that we do this for them so they don't have to, and we're streamlining this to make it faster and easier on both ends. We're being really careful with which steps we "automate", since group hotel bookings is a very people-centric industry.