"Do HP’s or IBM’s whole organization understand the “value” of their service? It is only a matter of time until a company emerges that truly understands the va

"Do HP’s or IBM’s whole organization understand the “value” of their service? It is only a matter of time until a company emerges that truly understands the value of IT service, because that need isn’t going away." Not a single company but their business is being eaten by all these thousands of new small SaaS businesses that cost a fraction of what they charge for their terrible enterprise software. We are only focused on a niche but we do it amazingly and we have customers from virtually all big businesses. These companies don't need IBM any more, because employees in these companies can now do their forms on JotForm, their CRM on Salesforce, their communication over Slack, their emails on google apps and hundreds of other products that focus on only one thing but do it amazingly well.