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Powermod and poweruser here. By that, I mean I mod 1 or more large default subreddit and have been on reddit a long time. We, the mods, have been asking for to
by mahranch 11y ago
Powermod and poweruser here. By that, I mean I mod 1 or more large default subreddit and have been on reddit a long time.
We, the mods, have been asking for tools to properly manage our communities for upwards of 4-5 years now. Pretty much as soon as subreddits were created, we were needing tools. But back then, it was less of an issue because you only had 20,000 subscribers (if you were lucky). Now, subreddits have 9 million subscribers and the tools that were promised? Non existent. Instead, they roll out things like snoovatars and redditgifts. It's literally a slap in the face and just goes to show that management is so completely out of touch with their own site that you can't help but laugh at it all. They spend money hiring media coordinators, "creative director of video", "Head of round-up" (yes, those are real positions at reddit) and sales reps instead of talented software engineers and coders to support the people who keep their website chugging along. The people who do it for free.
The issue: They started focusing on profits too soon. Reddit, back when it was seeing a few million hits a month, was only a half finished product. Now it sees 170 million unique hits a month and nothing has changed. It's still an unfinished product. But after getting their $50 million investment, instead of putting some of that money back into the website to bring us the tools we've literally been begging for, they redoubled their efforts on finding ways to monetize the site.
How to fix: Fire their CEO or whoever is responsible for laying out the company's current goals. They were wrong. Anyone who actually knows and understands reddit knew those goals were going to fail. Which means (or proves) whoever was in charge was operating and making decisions out of ignorance. They were making decisions without understanding their product. It would be like me getting hired as the CEO of Walmart and I just start making business decisions without knowing anything about their corporate structure or needs. It's an obvious recipe for disaster.
The most surprising thing out of all of this was the realization that the management at reddit was truly and really out of touch. I didn't want to believe that to be the case because I like reddit. It's a sad thing to see something you love being run by people who just don't know their own product.
- ObviousScience 11y agoAs someone who hasn't really had to deal with managing large communities or being in the moderator position you're in... could you give a few examples of tools you wish they'd provide for community management or ways you wish the reddit corporate team would be in better contact with the community (besides the obvious notifying when firing liaisons coordinating things)?
- mahranch 11y agoI'd love too, but that would expose who I am on reddit because I've recently recommended some of those tools to the admins. They're attempting to have yet another dialogue and I'd prefer to keep this account and that one separate. However, the consensus among the other mods I've talked to say that tools to deal with undesirable elements, vote manipulation and other related curation tools (possibly even the ability for mods to IP ban someone from their subreddit) would improve the quality of individual subreddits (and by extension, reddit itself) so much I can't really put it into words.