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I just went through this "fun" several months ago. I was and still am livid. The rate increase for the 2 year contract is a horrible tactic used by them to incr
by janesvilleseo 11y ago
I just went through this "fun" several months ago. I was and still am livid. The rate increase for the 2 year contract is a horrible tactic used by them to increase the bottom line.
What I did was simply call and threaten to leave. They offered me over $400 in credits. During that call I found out I can get my normal line price by simply paying off my phones early. Note I had the 2 year contract when I upgraded. The plan was to pay them off once I went through my credit after 3 months and switch to cricket. When the time came I paid off my phones (2 phones at about $350 a piece + tax). When I called to pay them off the lady had to get a manager approval because she didn't know how to do it.
Long story short I am not yet with cricket, because I can't find a cheap tablet only option (I travel a lot).
This and other billing practices really put piss me off about att (combined billing)