Both times I've had issues it was definitely not my connection. One time the disk went out on our cluster, and they also 'took the opportunity' to apply an upgr

Both times I've had issues it was definitely not my connection. One time the disk went out on our cluster, and they also 'took the opportunity' to apply an upgrade. The next time it was 'network problems' at the datacenter. Both of these were reported on their status (except the second time, I couldn't even access their forum/status pages).