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One big problem is getting people to read error messages. It's hard work trying to write a relevant, helpful and localized message for every conceivable thing t
by shiggerino 11y ago
One big problem is getting people to read error messages. It's hard work trying to write a relevant, helpful and localized message for every conceivable thing that might go wrong, only to have the conditioned users immediately click the X and call and complain that it's "doesn't work"
- eru 11y ago`User blindness' is a problem, but good design can also help. Eg instead of confirmation dialogs make as much undoable as possible. GMail goes so far into that territory (originally by accident) as to introduce a delay before sending your message to give you time to undo.