4 ms·

I've heard a lot of good things about Linode, but I can't say I'm thrilled at the moment. I have a site partially hosted on Linode and the Dallas datacenter has

I've heard a lot of good things about Linode, but I can't say I'm thrilled at the moment. I have a site partially hosted on Linode and the Dallas datacenter has had two failures in the past month, during our busiest time of the day. People going to our site at noon and the page not finishing because the image server is down (with all our ads) is clearly a very bad situation. It's not really a sign of reliability how I can't even get their blog to load.... It's been loading the entire time I was writing this and I've only received the page title so far! What's going on over there?

nuclear_eclipse 17y ago
Interestingly enough for anecdotes, I've had a VPS running from the Dallas datacenter, and haven't had any outages (that I've known about) since I signed up a year ago. I've been more impressed with Linode that I even was with Slicehost.
- julio_the_squid 17y ago
  I have another server with Slicehost, and it's been down once in the past year. Overall I'm somewhat more please with Slicehost. These are the two linode issues that affected us: http://www.linode.com/forums/viewtopic.php?t=4822&sid=1c23820e39c7aca8cdaa0d23169973dc http://www.linode.com/forums/viewtopic.php?t=4822&sid=1c... http://www.linode.com/forums/viewtopic.php?t=4908&sid=1c23820e39c7aca8cdaa0d23169973dc http://www.linode.com/forums/viewtopic.php?t=4908&sid=1c...
bdonlan 17y ago
Sounds like there may be routing trouble between your ISP and the Linode datacenter (unless you're getting a _lot_ of reports from users). During the downtime, get a traceroute to your server and report it in a ticket. You might also want to try requesting a migration to another datacenter, where you might have better luck.
- julio_the_squid 17y ago
  Both times I've had issues it was definitely not my connection. One time the disk went out on our cluster, and they also 'took the opportunity' to apply an upgrade. The next time it was 'network problems' at the datacenter. Both of these were reported on their status (except the second time, I couldn't even access their forum/status pages).

nuclear_eclipse 17y ago

Interestingly enough for anecdotes, I've had a VPS running from the Dallas datacenter, and haven't had any outages (that I've known about) since I signed up a year ago. I've been more impressed with Linode that I even was with Slicehost.

julio_the_squid 17y ago
I have another server with Slicehost, and it's been down once in the past year. Overall I'm somewhat more please with Slicehost. These are the two linode issues that affected us: http://www.linode.com/forums/viewtopic.php?t=4822&sid=1c23820e39c7aca8cdaa0d23169973dc http://www.linode.com/forums/viewtopic.php?t=4822&sid=1c... http://www.linode.com/forums/viewtopic.php?t=4908&sid=1c23820e39c7aca8cdaa0d23169973dc http://www.linode.com/forums/viewtopic.php?t=4908&sid=1c...

bdonlan 17y ago

Sounds like there may be routing trouble between your ISP and the Linode datacenter (unless you're getting a _lot_ of reports from users). During the downtime, get a traceroute to your server and report it in a ticket. You might also want to try requesting a migration to another datacenter, where you might have better luck.

julio_the_squid 17y ago
Both times I've had issues it was definitely not my connection. One time the disk went out on our cluster, and they also 'took the opportunity' to apply an upgrade. The next time it was 'network problems' at the datacenter. Both of these were reported on their status (except the second time, I couldn't even access their forum/status pages).