I have to agree to that. Once I have bought tickets, traveled 500 kilometers, stayed at hotel near venue. Once I got there, there was dozens of people confused

I have to agree to that. Once I have bought tickets, traveled 500 kilometers, stayed at hotel near venue. Once I got there, there was dozens of people confused about place being shut. It turned out that the gig as cancelled and Ticketmaster forgot to notify buyers about it. This was for one of the well known US bands, so there was a lot of people there. The reason of cancellation was sickness of one of the members of the band that was announced on other site also selling tickets a week earlier so only Ticketmaster customers were affected. Imagine disappointment. Also, I didn't get refund for tickets either despite requesting it.