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This article is awfully vague on the details of the problem. On what basis do they decide whether results are harmful or helpful?
by hayksaakian 11y ago
This article is awfully vague on the details of the problem.
On what basis do they decide whether results are harmful or helpful?
- jdp23 11y agoThey used clickthrough rates as a proxy for how useful the result was.
- jccalhoun 11y agoyelp didn't show up as high in results as they think they should so they paid for a study that shockingly agreed with them...
- eridius 11y agoI think it's this: > The study’s authors—[…]—found that users were 45% more likely to click on results that were ranked purely by relevance, rather than as Google ranks them now, with its own services displayed prominently. If users are clicking on results 45% less often, that suggests they aren't getting results that are as useful to them. From that it seems fairly reasonable to claim that this is harmful to consumers.