A friend had an absolutely piss poor experience with their fulfillment company ("White Glove" or something like that). They basically delivered a sofa laying on

A friend had an absolutely piss poor experience with their fulfillment company ("White Glove" or something like that). They basically delivered a sofa laying on it's side (in other words, vertical) on his front lawn leaving him to fend for himself to get it the rest of the way into the house. I believe it was more than a few weeks later than estimated as well. When you pay that much for a sofa (the delivery wasn't free either) that sofa had better land exactly where you want it. It was enough to keep me from buying anything from them. Too bad about the knockoffs, that's just sad.