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Indeed! I did support for Apple for 10 years. In the last few years I began to have nervous breakdowns and suicidal thoughts. To have to put up with abuse on a
by vinbreau 11y ago
Indeed! I did support for Apple for 10 years. In the last few years I began to have nervous breakdowns and suicidal thoughts. To have to put up with abuse on a daily basis and never be able to do anything but take it takes a toll.
- Washuu 11y agoSprint/Embarq/CenturyTel/CenturyLink have an interesting policy on not showing up to work. Many years ago when I did work for them in technical support I was told two things. "Most people here do not make it past a year. The rest break at two years." After that, "We do not terminate people for missing work. If you do not show up for two days or answer your phone for two days we will assume you have turned in your two weeks notice effectively two weeks prior." They understood people cracked and just would disappear never coming back to work. There were days of spending three hours on a phone with someone that clearly did not understand where the start menu was despite having been explained it many times over those three hours. Verbal abuse does hurt and it gets to people after a while. Being in a position at the end of that requires a very tough resolute personality. I thought I was the best at being strong, but in the end I cracked refusing to get out of bed for several days.