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A long time ago Mailchimp had a great post on the free pricing plan. One of the most important observations they made was "Wait until you have a full blown supp
by jusben1369 11y ago
A long time ago Mailchimp had a great post on the free pricing plan. One of the most important observations they made was "Wait until you have a full blown support team in place before offering a free plan" So they were basically saying wait 2 - 3 years in at least until you could layer on the additional free support for these plans before offering them.