I suggest to read everything from Marshall Rosenberg and friends on Non Violent Communication [1]. A great way to start is his website [2] and the first chapter

I suggest to read everything from Marshall Rosenberg and friends on Non Violent Communication [1]. A great way to start is his website [2] and the first chapter of the book with the same name [3]. Do note however that this will probably not help you dealing with toxic narcissistic assholes who are mainly out there to hurt you to make them feel good about themselves in any way they can. You can almost never say or do anything right amongst those, no matter how you behave. [1] https://en.wikipedia.org/wiki/Nonviolent_Communication https://en.wikipedia.org/wiki/Nonviolent_Communication [2] http://www.nonviolentcommunication.com/index.htm http://www.nonviolentcommunication.com/index.htm [3] http://nonviolentcommunication.com/store/images/pdf/2a_nvc_chapterone.pdf http://nonviolentcommunication.com/store/images/pdf/2a_nvc_c...