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I work in security at a large Fortune 500 company. I know at first it sounds like phishing your employees will give you good insight, but you realize quickly th
by pspace 11y ago
I work in security at a large Fortune 500 company. I know at first it sounds like phishing your employees will give you good insight, but you realize quickly that the data you get is not very useful. Here are the roadblocks I've hit with these kinds of simulation phishing services:
1. They rely on e-mail while phishing attacks come from multiple sources like Facebook and LinkedIn. Sadly, using those services to simulate phishing attacks violates their ToS.
2. Simulation phishing only provides pass or fail data meaning you cannot determine your weakest links in the organization. At best you get an "average" snapshot.
3. The data isn't very accurate or precise because there are too many confounding variables involved. Time of day, subject matter, type of phishing (attachment, social engineering, etc). Normally we ran our campaigns once a month but this wasn't enough to produce stable results.
4. Clicking doesn't mean they fell victim to the attack -- lot's of people click to investigate then report the links. Ideally, I'd like to specifically know WHY the employee clicked the link and HOW MUCH was actually at stake.
4. It pisses people off. There is enough animosity against us security folks that tricking your employees really hurts that relationship. People feel taken advantage of.
5. It doesn't actually improve security in any meaningful way. I found that it didn't actually improve people's ability to spot and report phishing attempts. They either became paranoid to the point where they were no longer productive in legitimate emails, or they had no improvements over time.
6. There's a growing body of knowledge that dismisses the effectiveness of this kind of phishing training (http://www.govinfosecurity.com/interviews/training-doesnt-mitigate-phishing-i-2148? http://www.govinfosecurity.com/interviews/training-doesnt-mi...) .
With that being said, our company has tried about a dozen of these kinds of services and the best one so far has been one called Apozy that is rather new. It's a different approach but the data and insight you get back is actually very useful.
- lifeisstillgood 11y agoI get these (contracting at a Fortune 500) pretty regularly (last week for example). They are pretty easy to spot and probably have some worthwhile training value, but Incan see that teasing out any useful data might be hard - I suspect you will need a huge corpus of templates and a lot of employees. Sadly I thought of setting up a company like this to do just this job. But Apozy's gasification approach seems a good idea