Well Marriott still manages to have 200,000 employees operating the hotels (per rokhayakebe's numbers) so its not like they've contracted out running the hotels

Well Marriott still manages to have 200,000 employees operating the hotels (per rokhayakebe's numbers) so its not like they've contracted out running the hotels for a fixed cost or something. They're doing a lot more than running a reservation and customer service system.