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people who loved the product can suddenly no longer use it That's not 100% accurate. I think most people who really loved it, myself included, signed up for et
by jackowayed 17y ago
people who loved the product can suddenly no longer use it
That's not 100% accurate. I think most people who really loved it, myself included, signed up for etherpad pro. You can make fully private pads, and it's free as long as you don't want private pads w/ more than 3 users on it. I can still make as many pads as I please. Obviously, that won't be true when they shut etherpad down.
I'm still not happy that they're killing it.
I'm hoping that they think if the Appjet guys help on wave for the next few months, wave will be a much better replacement by then. I guess we'll see.
- jeff18 17y agoSo, basically, this issue doesn't affect you at all. No wonder you are nonchalant -- you still have full access to it for a few months and are able to gradually migrate onto a new product at your own leisure! Try to put yourself in the shoes of everyone else who love it as much as you, but suddenly and without warning are no longer able to use it. If Google had given me even one day of warning, I would have bought a premium account as well.
- pohl 17y agoIt also wouldn't hurt to put yourselves in the shoes of the etherpad owners who had to sell out. Maybe they wouldn't have if the fans had ponied up for the pro account.
- akkartik 17y agoHow much blame do we individual freeloaders bear for them selling out? Puh-lease. Even if everyone on HN who used etherpad paid them they'd still find "low 8 digits" pretty dang compelling.
- dagw 17y agoI guess that is a general problem with the whole 'freemium' approach. I use a number of such products and services which I greatly enjoy, but see no reason to pay for because their free offering is more than enough for my limited needs. Had they said pay us a few bucks or go without then perhaps I'd pay, but when they say pay us a bunch for a service you don't need just so that the service you do need remains free for everyone, it becomes a lot harder to whip out that credit card.
- scott_s 17y agoIf the product was so important to you and how you work, why didn't you pay for it?
- jeff18 17y agoBecause I didn't need to? The free version suited me just fine.
- scott_s 17y agoThen you're not entitled to anything. That is, I think it's unfair to expect them to extend good will to you, when you weren't willing to pay for a product that you depended on.
- akkartik 17y agoI find your statement unfair. You're assuming/implying he's asking for a free product; he's asking for the courtesy of a warning. 1. Nobody's claiming entitlement. If there was entitlement there would be recourse. Asking for warning isn't entitlement. 2. You're implying that he wasn't looking to pay. He's said he would pay if he had warning. 3. You claim he 'depended' on it. I'm not sure that's the case. Not having warning is inconvenient, not catastrophic. 4. The company got its valuation in part from people who didn't pay. I think that entitles them to basic courtesies at least. 5. Companies do good by non-paying customers all the time because they care about goodwill. Google and Etherpad have lost some goodwill here by going against consumer expectations. Basic courtesies aren't paid for and aren't bought. That's why they're courtesies.
- scott_s 17y agoIf everyone who is now complaining about EtherPad shutting down had paid for the service, they may have been profitable and perhaps not interested in being bought. That's the perspective I'm looking at this from.
- 17y ago