My mind is blown that so many people report poor experiences. Perhaps this is the wrong audience. I exclusively recommend Dropbox for file sharing. It solves p

My mind is blown that so many people report poor experiences. Perhaps this is the wrong audience. I exclusively recommend Dropbox for file sharing. It solves problems for families and small businesses, especially at its free tier. Even on a strictly philosophical level it excels. It's not that it solves problems (all the competitors do), but HOW: with folders. Everyone knows folders. People working together really ought to keep it simple and share a folder. It really idiot proofs what is otherwise a nightmarishly IT-esque process you get from Google Drive and Box. Like where do your Google Drive files live? Do they live in Drive? Do they live in Docs and Sheets? Why is it called Sheets now? Am I emailing a copy of the document, a link to the document, did I share it with this person? What does "anyone with a link" mean? Why are there forty ways to do the same thing? I think so many of us are missing the point on usability. I've only seen one poor experience with Dropbox: When a mom tried to install it by Googling, and somehow ended up in some kind of keywordspam site and installed some other garbage. Then there are the features that are great not because competitors lack them but because they're easy to explain. "View previous versions" and "Show deleted files" have saved the people I "IT" for. More importantly, it's trivial for me to explain, "Right click on the file and click, Show Previous Versions." But explaining to people how to interact with the hilariously multi-modal UI that's constantly changing on Google Drive? Sure it works, but it's so difficult to explain. I'm not disagreeing that on a whole, Google Drive is a more useful thing. But I'm not talking at some crazy high level of abstraction. People who don't "thing" but write essays, make movies, plan trips, send links, share tax info, share music, do research... It's a one-author-at-a-time each-person-is-a-stage-in-the-pipeline workflow. Dropbox really augmented what people already know how to do without opinions like Material Design, use Android phones, popups that suggest to use this non-built-in browser and non-built-in maps tool. Dropbox steps around all of Microsoft, Google and Apple's synergistic and collaboration-hostile bullshit. Google Drive makes a ton of sense for an organization like Google or Microsoft, where the prevailing reality of work is: A bunch of people work together to make a report for their manager's consumption and need to toggle on-and-off permissions across a variety of stakeholders. But jeez guys, can't we see that the giant-corporation nightmare isn't the reality of how things are done for the vast majority of normal and productive people? It would be shame if Dropbox allowed the enterprise mentality to creep in. IT is a horrible thing and I wouldn't want to inflict it upon anyone.