Samsung hardware is top-notch. But they're a hardware company first and foremost. Most hardware companies tend not to be great software companies. The company

Samsung hardware is top-notch. But they're a hardware company first and foremost. Most hardware companies tend not to be great software companies. The company culture just isn't designed for producing great software. See also: Sony. I can't think of a single piece of software made by Samsung that gave me anything other than a thoroughly negative experience. Even their phones function best when they are not burdened with a Samsung ROM.