5 ms·

I'd be curious to know why you would prefer a metered approach when, as you say, for that same price you get uncapped. It seems to me that most people, in the U

by samch 11y ago

I'd be curious to know why you would prefer a metered approach when, as you say, for that same price you get uncapped. It seems to me that most people, in the US anyway, would rather not have caps. I can honestly say this is the first time I've heard anybody say they would, for the same price, prefer a cap. For the record, 20Mbps for £20 is roughly similar to what our local cable monopoly offers in NC.

peteretep 11y ago
Because at the moment s/he is bearing the cost of abusive users.
- samch 11y ago
  I suppose my preference would be that providers simply build the capacity required to support the advertised bandwidth at 100% utilization. This is similar to what Google Fiber does. They don't care if you use 20GB or 20TB in a month from what I've heard. That sounds optimal in my mind. Underestimating usage and failure to anticipate demand are real issues that major ISPs have to deal with over the long run (off the top of my head AT&T's network problems after the first iPhone was released). I've always viewed these caps as short-term fixes until they figure how to increase their network capacity to support increased use.
- Amezarak 11y ago
  > Because at the moment s/he is bearing the cost of abusive users. There is nothing abusive about using that which you paid for. If you sell me a 100mpbs pipe, I should be able to use that pipe 24/7. Of course, the reality is that it would be expensive to make sure everyone could use their 100mbps pipe 24/7, so ISPs sensibly over-provision to save money. But ISPs miscalculating their provisioning requirements (or as it appears in most cases, simply grubbing for money), is not the end-users fault and not the end-users problem and it does not mean that they are doing anything abusive.
ghshephard 11y ago
I absolutely prefer capped service far, far more than uncapped services. In Singapore, I can get a LTE SIM for $35, and then pay $25 for 7 days of data @14 Gigabytes, with roll over of the amounts I don't use. In general, I get 50 megabits down/20 megabits up. And, because this is a capped service, I have a reasonably good chance of actually seeing that performance. If it was, "Uncapped" or "Unlimited" - then people would abuse the crap out of it, and all of a sudden that 50 megabits/sec down would quickly drop, making the system far, far less useful. I've never been a fan of unlimited/uncapped services, they quickly degrade into poor experiences for everyone in a very short period of time.
- ionised 11y ago
  I think they're talking about home internet connections, as in fibre or ADSL broadband. I have an uncapped service (Virgin Media) in the UK which I wouldn't trade for anything. So much so that if I were to move house their service availability would be a factor to consider. I get 152Mbps down/15Mbps up and I have never dropped below that level but more than a few Mbps for a short time.
- Amezarak 11y ago
  > And, because this is a capped service, I have a reasonably good chance of actually seeing that performance. If it was, "Uncapped" or "Unlimited" - then people would abuse the crap out of it, and all of a sudden that 50 megabits/sec down would quickly drop, making the system far, far less useful. Using the service I have paid for is not abusing it, anymore than watching too much cable TV or making too many local calls is abuse of those services. If it causes degradation for other users, that's the fault of the ISP that has over-overprovisioned us. And the top ISPs all have profits in the billion dollar range, so it's not like they're hurting for money and just can't fix the infrastructure. Caps are just a way to squeeze out higher profits by reducing the necessity of upgrading infrastructure. That said, not once have I ever seen my speeds drop below what they're rated to be.
  - ghshephard 11y ago
    So - let's take those one at a time, because they are interesting. "Watching too much cable TV" - Cable TV is a broadcast Medium, and watching it, like listening to broadcast radio, has no marginal cost or impact. You can leave your TV off for an entire month, or tuned to a channel for 24x7x365 - zero difference in cost to the provider, or impact to other people on the service. "Making too many local calls" - More than one person has been required to purchase a business line when they overused their local calling privileges. Indeed, on some CO to CO trunks, if enough people (ab)used their local calling privileges, the entire exchange would be blocked and nobody could call in/out. Unlike the case of internet connectivity, there is no graceful fallback - once the trunk reaches capacity, it's dead for anyone else. (Lumby, BC to Vernon, BC - used to happen all the time - 48 people could bring down a town of 1800). That's why those types of deployments require some type of per minute charges to avoid that scenario. "If it causes degradation for other users, that's the fault of the ISP that has over-overprovisioned us" - We totally agree here. Any ISP selling unlimited service, and not clearly explaining how many gigabytes "Unlimited" equals, is doing everyone a disservice. "Caps are just a way to squeeze out higher profits by reducing the necessity of upgrading infrastructure." - We disagree here. ISPs should provide Caps to their customers, and clearly communicate what they are - and then compete to provide higher caps while ensuring they maintain the line rate they've committed to their customers. For example, if I've purchased a 1 Gigabit connection, the ISP darn well better invest in their infrastructure to make sure that none of their ports are blocking. Comcast utterly failed to do that with Netflix recently, and I find that annoying beyond belief. At the same time though, I don't expect Comcast to provision enough capacity to support all of their customers at 1 Gigabit (or whatever a high speed connection is) at the same time - that's cost prohibitive - particularly as it will rarely be happening. On the Big I internet, this is solved by what's called 95th percentile billing. This is probably too confusing for the average user, so something simpler like, "You get a 1 Gigabit connection for $75/month, with a 10 Terabyte/month Limit during Peak hours, and Unlimited Terabyte limit in Off peak hours, $20/addition Terabyte in Peak, and we make sure that none of our upstream ports our blocked on any of our peering routers" is exactly what I'd be looking for.
rsynnott 11y ago
Metered service at reasonable prices would probably actually be better for a lot of consumers, but most people aren't _comfortable_ with metered services.

by samch 11y ago

peteretep 11y ago

Because at the moment s/he is bearing the cost of abusive users.

samch 11y ago
I suppose my preference would be that providers simply build the capacity required to support the advertised bandwidth at 100% utilization. This is similar to what Google Fiber does. They don't care if you use 20GB or 20TB in a month from what I've heard. That sounds optimal in my mind. Underestimating usage and failure to anticipate demand are real issues that major ISPs have to deal with over the long run (off the top of my head AT&T's network problems after the first iPhone was released). I've always viewed these caps as short-term fixes until they figure how to increase their network capacity to support increased use.
Amezarak 11y ago
> Because at the moment s/he is bearing the cost of abusive users. There is nothing abusive about using that which you paid for. If you sell me a 100mpbs pipe, I should be able to use that pipe 24/7. Of course, the reality is that it would be expensive to make sure everyone could use their 100mbps pipe 24/7, so ISPs sensibly over-provision to save money. But ISPs miscalculating their provisioning requirements (or as it appears in most cases, simply grubbing for money), is not the end-users fault and not the end-users problem and it does not mean that they are doing anything abusive.

ghshephard 11y ago

I absolutely prefer capped service far, far more than uncapped services. In Singapore, I can get a LTE SIM for $35, and then pay $25 for 7 days of data @14 Gigabytes, with roll over of the amounts I don't use. In general, I get 50 megabits down/20 megabits up. And, because this is a capped service, I have a reasonably good chance of actually seeing that performance. If it was, "Uncapped" or "Unlimited" - then people would abuse the crap out of it, and all of a sudden that 50 megabits/sec down would quickly drop, making the system far, far less useful. I've never been a fan of unlimited/uncapped services, they quickly degrade into poor experiences for everyone in a very short period of time.

ionised 11y ago
I think they're talking about home internet connections, as in fibre or ADSL broadband. I have an uncapped service (Virgin Media) in the UK which I wouldn't trade for anything. So much so that if I were to move house their service availability would be a factor to consider. I get 152Mbps down/15Mbps up and I have never dropped below that level but more than a few Mbps for a short time.
Amezarak 11y ago
> And, because this is a capped service, I have a reasonably good chance of actually seeing that performance. If it was, "Uncapped" or "Unlimited" - then people would abuse the crap out of it, and all of a sudden that 50 megabits/sec down would quickly drop, making the system far, far less useful. Using the service I have paid for is not abusing it, anymore than watching too much cable TV or making too many local calls is abuse of those services. If it causes degradation for other users, that's the fault of the ISP that has over-overprovisioned us. And the top ISPs all have profits in the billion dollar range, so it's not like they're hurting for money and just can't fix the infrastructure. Caps are just a way to squeeze out higher profits by reducing the necessity of upgrading infrastructure. That said, not once have I ever seen my speeds drop below what they're rated to be.
- ghshephard 11y ago
  So - let's take those one at a time, because they are interesting. "Watching too much cable TV" - Cable TV is a broadcast Medium, and watching it, like listening to broadcast radio, has no marginal cost or impact. You can leave your TV off for an entire month, or tuned to a channel for 24x7x365 - zero difference in cost to the provider, or impact to other people on the service. "Making too many local calls" - More than one person has been required to purchase a business line when they overused their local calling privileges. Indeed, on some CO to CO trunks, if enough people (ab)used their local calling privileges, the entire exchange would be blocked and nobody could call in/out. Unlike the case of internet connectivity, there is no graceful fallback - once the trunk reaches capacity, it's dead for anyone else. (Lumby, BC to Vernon, BC - used to happen all the time - 48 people could bring down a town of 1800). That's why those types of deployments require some type of per minute charges to avoid that scenario. "If it causes degradation for other users, that's the fault of the ISP that has over-overprovisioned us" - We totally agree here. Any ISP selling unlimited service, and not clearly explaining how many gigabytes "Unlimited" equals, is doing everyone a disservice. "Caps are just a way to squeeze out higher profits by reducing the necessity of upgrading infrastructure." - We disagree here. ISPs should provide Caps to their customers, and clearly communicate what they are - and then compete to provide higher caps while ensuring they maintain the line rate they've committed to their customers. For example, if I've purchased a 1 Gigabit connection, the ISP darn well better invest in their infrastructure to make sure that none of their ports are blocking. Comcast utterly failed to do that with Netflix recently, and I find that annoying beyond belief. At the same time though, I don't expect Comcast to provision enough capacity to support all of their customers at 1 Gigabit (or whatever a high speed connection is) at the same time - that's cost prohibitive - particularly as it will rarely be happening. On the Big I internet, this is solved by what's called 95th percentile billing. This is probably too confusing for the average user, so something simpler like, "You get a 1 Gigabit connection for $75/month, with a 10 Terabyte/month Limit during Peak hours, and Unlimited Terabyte limit in Off peak hours, $20/addition Terabyte in Peak, and we make sure that none of our upstream ports our blocked on any of our peering routers" is exactly what I'd be looking for.

rsynnott 11y ago

Metered service at reasonable prices would probably actually be better for a lot of consumers, but most people aren't _comfortable_ with metered services.