Yeah, I try to only take clients that have been in the game for a few years - or really go heavy on the "facts" speak... Most clients are reasonable, but the n

Yeah, I try to only take clients that have been in the game for a few years - or really go heavy on the "facts" speak... Most clients are reasonable, but the newb ones simply don't know the realities and mechanics. And it's when you have a different view on reality, that you get unhappy with each other... I also tell my "newb" clients, that the first project is perhaps 50% of the total, even if it delivered on time and on spec (for bigger projects)... But the spec is always incomplete and wrong, so fixup is going to be needed, because we learn while we do the first version and the first "real deployment"...