> I am also a little surprised that twitter was the medium they choose to announce it. That way they can be brief and don't have to expand on the nuances of th

> I am also a little surprised that twitter was the medium they choose to announce it. That way they can be brief and don't have to expand on the nuances of the issue. People would rather hear "We were wrong and we've fixed the problem" rather than: "We planned the service to balance human/monetary factors such as x and y, but due to bad PR we've changed the way we're doing z. We thought it was a good idea originally because...".