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I've always wondered why Slack gets so much love from engineers! It's noisy, it's expensive, and did I mention "noisy". It started as a copycat and didn't do mu

by kolev 11y ago

I've always wondered why Slack gets so much love from engineers! It's noisy, it's expensive, and did I mention "noisy". It started as a copycat and didn't do much beyond that. The only thing I'm thankful to Slack about is that it's pushing HipChat to innovate. Finally we got multi-account support in there! Yes, I openly do like HipChat better - it's free, it's less noisy, it's coming from Atlassian, it integrates nicely into the Atlassian ecosystem, but there are alternatives like the open-source Rocket Chat [0] and Let's Chat [1], but Gitter is [2] is the best of those (like most of us) who use GitHub most of the day. Not sure why it doesn't get the love it deserves (but Gitter is expensive as well)! [0] https://sdelements.github.io/lets-chat/ https://sdelements.github.io/lets-chat/ [1] http://rocket.chat/ http://rocket.chat/ [2] https://gitter.im/ https://gitter.im/

Lazare 11y ago
Having used HipChat and Slack, I prefer Slack as a much better designed product. It's more stable, less buggy, and has more features. > did I mention "noisy" You did, but I have no idea what you mean. > it's coming from Atlassian One more reason to prefer Slack. I've had a lot of experience with Atlassian tools, and it's almost all been negative. Everything about Atlassian is slow: Their products, their support, and the pace of development. Submitting a bug report to Atlassian is an exercise in futility; if it's critical and affects hundreds of people, you MIGHT get reply within 2 years; you certainly won't get a fix that quickly. One bug I hit was opened in 2007, got an official response saying "maybe we could look into trying to fix that" in 2009, was officially added to their backlog to fix in 2010, and was announced as officially fixed in 2011. Spoiler: It wasn't fixed, and for all I know, it's still broken. The worst thing to happen to Hipchat was being purchased by Atlassian; it's when they stopped innovating and started stagnating.
- kolev 11y ago
  People use JIRA and Confluence, because they are fully-featured, and complicated. It's easier to created a dumbed-down faster tool. Plus, they've been around for years. I'm sure one day they will rewrite them from scratch, but HipChat is not slow at all.

by kolev 11y ago

Lazare 11y ago

Having used HipChat and Slack, I prefer Slack as a much better designed product. It's more stable, less buggy, and has more features. > did I mention "noisy" You did, but I have no idea what you mean. > it's coming from Atlassian One more reason to prefer Slack. I've had a lot of experience with Atlassian tools, and it's almost all been negative. Everything about Atlassian is slow: Their products, their support, and the pace of development. Submitting a bug report to Atlassian is an exercise in futility; if it's critical and affects hundreds of people, you MIGHT get reply within 2 years; you certainly won't get a fix that quickly. One bug I hit was opened in 2007, got an official response saying "maybe we could look into trying to fix that" in 2009, was officially added to their backlog to fix in 2010, and was announced as officially fixed in 2011. Spoiler: It wasn't fixed, and for all I know, it's still broken. The worst thing to happen to Hipchat was being purchased by Atlassian; it's when they stopped innovating and started stagnating.

kolev 11y ago
People use JIRA and Confluence, because they are fully-featured, and complicated. It's easier to created a dumbed-down faster tool. Plus, they've been around for years. I'm sure one day they will rewrite them from scratch, but HipChat is not slow at all.