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I know that Buffer offers equity for their Happiness Hero, just like any other of their employees. Happiness Hero is their term for customer service representat
by alfredlua 11y ago
I know that Buffer offers equity for their Happiness Hero, just like any other of their employees. Happiness Hero is their term for customer service representative. Buffer isn't big compared to likes of Google but they are growing pretty fast. Here's a blog post on their equity distribution (a little old though) https://open.bufferapp.com/buffer-open-equity-formula/ https://open.bufferapp.com/buffer-open-equity-formula/
My view is that customer service people are as valuable as other employees so they deserve stock options too :)