"It's a bit weird how the article paints this as a failure of the uncivil person" Because it is. If you're an asshole to me, why on earth would you expect that

"It's a bit weird how the article paints this as a failure of the uncivil person" Because it is. If you're an asshole to me, why on earth would you expect that I want to help you? Or do anything more than the bare minimum?