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Who says that being nice is a competitive disadvantage? Being mean or stingy to employees makes them less motivated, increases turnover, and ensures you only ge
by millstone 11y ago
Who says that being nice is a competitive disadvantage? Being mean or stingy to employees makes them less motivated, increases turnover, and ensures you only get the people that nobody else wants to hire.
Costco is an example of a retailer that treats its employees well, and enjoys turnover rates a fraction of the industry norm. That means greater productivity, and lower hiring and training costs.
The problem is not optimizing for profit, but optimizing for quarterly profit. Short-term thinking for short-term profit but long-term costs.