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Thank you very much for taking the time to register and give us this feedback. It's invaluable to us, especially at this stage. Regarding the homepage sign up
by stephendicato 11y ago
Thank you very much for taking the time to register and give us this feedback. It's invaluable to us, especially at this stage.
Regarding the homepage sign up form and registration process, our intent was to lower the barriers of entry. I think we went too far technically and missed the mark explaining our value and how we achieve it.
We will focus on getting the "how" and "why" upfront. We integrate with your DNS. We provide easy, automated threat intelligence directly and through partnerships. We protect you and your data.
Do you have any advice on testing different markets?
Enterprises generally are the ones that know they need to care about security, but also tend to be most resistant to change. Home users might not care, at least not enough to change their network settings, or they may not know how. I suspect our ideal customer is somewhere in the middle, but how do we start to test this?
We are struggling with getting users to our landing page. Do you have recommendations on how to help with that?
Again, thank you for taking the time to help.
- kevin 11y agoStart by talking to your potential users directly and manually going through it with them side by side. You'll learn from what it takes to do it in person and hopefully you'll incorporate that into the site through that process. My bet is that this is going to be the kind of thing that will tend to grow by outbound processes faster than through inbound DIY signups.
- stephendicato 11y agoThat fits with our plans. Thanks again for the feedback!