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Oh it totally makes sense - the thing that surprised me was how it was called weight on the form, so I just copied the weight across from the parcel I had recei
by kaolinite 11y ago
Oh it totally makes sense - the thing that surprised me was how it was called weight on the form, so I just copied the weight across from the parcel I had received. I'm sure it was partially user error, but UPS could certainly have done more to make me aware that there was a difference.
If you're sending parcels regularly, I'm sure this is all well known, but this was the first time I'd sent a parcel myself (instead of just going to the post office and have them handle it).
- dangrossman 11y agoThey ask for both the weight and the dimensions of your package so that they can calculate the billable weight for you when you purchase a shipping label. You're not asked to calculate it on your own. I don't know what went wrong with your shipment. http://i.imgur.com/32R1nF6.png http://i.imgur.com/32R1nF6.png
- kaolinite 11y agoHm, that form is perfectly fine. I wonder if it changed (the problem I had was about a year ago) or whether it was a different site I used (e.g. a UK site) or something. I was definitely only asked for dimensional weight. Thanks for looking into it. Edit: have just checked the UPS site myself and they have a much nicer quote interface than I remember, including dimensions and weight.