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Possibly a need for 24/7 IT support with someone always active; rather than just being paged for emergencies.
by tjbiddle 11y ago
Possibly a need for 24/7 IT support with someone always active; rather than just being paged for emergencies.
- stephengillie 11y agoExactly - we handled the overnight emergency (top severity) alerts for a dozen other groups, as well as our own service. And we had to do the mailbox moves after-hours so they weren't disruptive to the end users. Exchange 2010 I think added online automated mailbox moves, which obviated my job. So I've experienced software eating my job more than once.